FAQ
FAQ
Frequently Asked Questions
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. You can also choose to pay with PayPal, Google Pay, or Apple Pay for a secure and convenient checkout experience.
How long does shipping take?
Shipping times vary depending on your location and the shipping option you choose at checkout. Typically, standard shipping takes 5-7 business days, while expedited shipping takes 2-3 business days. You’ll receive a tracking number once your order is shipped.
Can I return or exchange an item?
Yes! We offer a 30-day return policy. If you’re not completely satisfied with your purchase, you can return it within 30 days of delivery. Items must be unused and in their original packaging. For exchanges, please contact our customer service team for assistance.
Do you offer discounts or promotions?
Yes, we regularly offer special promotions, discounts, and exclusive deals! Sign up for our newsletter to stay updated on our latest offers, or check our “Deals” section on the website for current discounts.
How do I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use this tracking number to check the status of your delivery on our website or the carrier’s site. If you have any questions, our customer support team is here to help.
What should I do if I receive a damaged or incorrect item?
We’re sorry for any inconvenience! If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order. We’ll be happy to assist you with a replacement or refund.
- +1 (210) 767-3278
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